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Terms

Terms

Booking Terms and Conditions

All rates are per room per night including breakfast and VAT.

A deposit of the first night’s tariff is required upon booking.

Rooms are available for check-in between 4.00 pm and 8.00 pm unless by prior agreement. Latest check-in is 10.00 pm. Early check-in at 14.00 hrs for a £25 supplement by prior arrangement and subject to availability. 

Guests are requested to vacate rooms by 11.00 am on the day of departure. Late check-out is available at 13.00 hrs with a £25 supplement by prior arrangement and subject to availability.

Cancellations made less than 7 days before the date of arrival (21 days for bookings of two rooms or more) will be charged at the full room rate and for the duration of the booked stay. Packages with minimum stay requirements or special rates will incur the full cost of the booked stay. All cancellations incur a 5% handling fee.

Coes Faen Lodge is completely non-smoking/non-vaping anywhere inside or outside the building. If violated, there will be a £200 charge.

Coes Faen Lodge has a full residential and off-sales liquor licence and a well stocked bar in the guest lounge, served by staff. Drinks purchased may be consumed in any of the public areas or taken back to the bedrooms as required. 

We reserve the right to levy a supplemental cleaning and deodorisation charge of up to £100 if guests consume externally sourced meals in bedrooms or public areas. A corkage charge of £5 may be charged for any externally purchased alcohol consumed on the premises.

Coes Faen Lodge reserves the right to charge for any damages or breakages howsoever caused and/or apply an excess cleaning charge where appropriate.

All online transactions are processed in Pounds Sterling (GBP).

All services offered are subject to availability and the Partners reserve the right to change specifications without notice within reasonable limits.

Prices are subject to periodic review, any changes not on the website will be advised at the time of booking.

In the rare event of a booking being unavoidably cancelled by the Partnership, a full refund will be provided and in the case of any cancellation made by the Partnership less than 24 hours ahead of check-in time, a voucher for a free night's stay for 2 (Bed & Breakfast only) will be provided in addition to the full refund.

Coes Faen Lodge has an over 18's policy

No washing of dogs in the shower in Talerddig - £50 charge if breached

Dinner booking require a £20 deposit (non-returnable if cancelled less than 24 hours in advance or in the event of a no-show)

Treatment bookings require a £25 deposit (non-returnable if cancelled less than 48 hours in advance)

No dogs to be left on premises without owners present, unless dog sitter has been prebooked and agreed by Lodge owners or staff on duty.

No dogs allowed to sleep overnight in vehicles. Dog stay is by pre-arrangement only.

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